MX Global is a fully licensed digital asset exchange based in Malaysia serving a greater mission to accelerate cryptocurrency adoption. Manage the expectations of both regulatory and other stakeholders effectively.
The crypto space is a cutting-edge industry that is evolving at a rapid pace. We require some ideal people that are familiar with market needs and can keep our audiences posted. We welcome any unique and exciting ideas and thoughts that you would want to present to our audiences. We are in a fast-paced environment, which would require us to be able to deliver in an instant. Join the MX tech team to build large-scale infrastructure services using revolutionary technologies.
We are looking for a Credit Control Executive to conduct credit checks on new customers, resolving problems in relation to invoice payments, and reconciling complex month-end accounts.
Responsibilities:
- Perform daily customers’ beneficiary check.
- Perform daily check for upcoming fiat deposit and withdrawal request from customers.
- Perform monthly customers’ deposit and withdrawal report (for both fiat and Digital Assets)
- Assist in the month-end close process of credit control to ensure timely and accurate financial reporting, ensuring the accuracy, timely and generate the reliable reporting
- Handle customers’ requests and issues in a professional manner.
- Call and follow up with customers should there are any issues on fiat and withdrawal request from customers (for both fiat and Digital Assets).
- Assist in prepare reports to Finance and Operations team within the deadline.
Requirements:
- Minimum Diploma or any equivalence.
- Minimum 2 years working experience in credit control, customer service and administration support is required.
- Patience and meticulous.
- Good customer service, communication, and interpersonal skill.
- Familiar with Microsoft Word and Excel.
- Able to work in fast moving, challenging and unique business problems.
- Good organizational and interpersonal skills.
- Literacy in accounting and payment software and other computer applications.
- Committed, good sense of urgency, responsible and hard working.
If you are serious about the desire to contribute to the cryptocurrency revolution that is changing the world and would like to spike your level of adrenaline by adventuring in our projects and business, don’t hesitate to make your next move.
Interested? Hit the apply button to get started on your application.
